3 Easy Steps to Cancel Your Curology Subscription

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you have discovered a special skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is an easy course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some regularly requested questions concerning the cancellation course of. By the tip of this text, you will have all the knowledge you want to cancel your Curology subscription shortly and simply.

To cancel your Curology subscription, you possibly can both do it on-line or by cellphone. For those who select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to substantiate your cancellation. For those who select to cancel by cellphone, you possibly can name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will be capable to help you with canceling your subscription.

Upon getting canceled your Curology subscription, you’ll not be charged for the service. Additionally, you will not obtain any merchandise from Curology. In case you have any unused merchandise, you possibly can hold them or return them to Curology for a refund. To return merchandise, you will want to contact Curology’s customer support staff. They’ll offer you a return transport label and directions on find out how to return the merchandise.

Contacting Curology’s Buyer Help

If you want to cancel your Curology subscription, the simplest manner to take action is by contacting their buyer help staff. You may attain them by means of the next strategies:

By Telephone:

You may name Curology’s buyer help line at 888-287-6564. Their cellphone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E mail:

You may ship an e-mail to Curology’s buyer help staff at help@curology.com. They usually reply to emails inside 24 enterprise hours.

By Dwell Chat:

It’s also possible to chat with a Curology buyer help consultant on-line. To entry the dwell chat, go to Curology’s web site and click on on the “Chat with us” button positioned on the backside proper nook of the display screen.

By Mail:

You may write a letter to Curology’s buyer help staff on the following tackle:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer help staff, please have your account data prepared, together with your identify, e-mail tackle, and subscription particulars.

Utilizing Curology’s On-line Type

To cancel your Curology subscription utilizing the web type, comply with these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your e-mail tackle and password.

2. Entry the Subscription Administration Web page

Hover over your identify within the high proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Below the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Observe the on-screen prompts to substantiate your cancellation. You may be requested to supply a purpose for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Observe: You’ll obtain a affirmation e-mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you’ve got already bought till the tip of your present billing cycle.
It’s also possible to use the “Pause Subscription” button on the “Handle Subscription” web page to briefly droop your subscription. It will stop you from being charged till you reactivate it.

Cancellation through E mail

Canceling your Curology subscription through e-mail is an easy and handy course of. Observe these steps to submit your cancellation request:

Draft an e-mail to help@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full identify
- Your Curology account e-mail tackle
- The rationale to your cancellation (elective)
- Request to cancel your subscription and discontinue all future shipments and prices.
Evaluate your e-mail for accuracy, guaranteeing that you’ve included all needed data.
Ship the e-mail.

Response Time

Curology usually responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription can be canceled, and no additional prices can be made to your account.

Extra Notes

It is necessary to notice that Curology doesn’t provide refunds for unused merchandise. In case you have any merchandise that you simply not want, you possibly can contact Curology’s buyer help to rearrange for a return or trade.

For additional help or any further questions, it’s also possible to check with Curology’s support website.

Notifying by means of the Curology App

For those who favor to cancel your subscription by means of the Curology app, comply with these steps:

Open the Curology app in your cellular machine.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Observe the on-screen directions to substantiate your cancellation.

Cancel Subscription Choices	Directions
Through Curology App	Open app Account tab Handle Subscription Cancel Subscription button Affirm

Please be aware that in the event you cancel your subscription by means of the Curology app, any remaining steadiness in your account can be refunded to your authentic fee technique.

Addressing Particular Circumstances

Life throws sudden curveballs now and again, and your skincare routine might need to hit a pause. Here is how Curology handles cancellation beneath particular circumstances:

Medical Circumstances

If a medical situation prevents you from utilizing Curology merchandise, you possibly can request a cancellation by offering proof from a healthcare skilled. The cancellation can be efficient from the date of the request.

Monetary Hardship

In case of monetary hardship, Curology affords a short lived pause in your subscription. You may contact buyer help to request a pause, which will be for no less than one month and as much as three months. Throughout this time, your subscription can be inactive, and you will not be charged for any shipments or providers.

Shifting Overseas

For those who’re shifting exterior of Curology’s transport zones, you possibly can cancel your subscription by offering proof of your transfer. The cancellation can be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you simply expertise extreme or sudden reactions to Curology merchandise, it’s best to discontinue use and call buyer help instantly. They’ll assist you to perceive the scenario and information you thru the cancellation course of if needed.

Subscription Modifications

Curology understands that your skincare wants may change over time. For those who want to make modifications to your subscription, equivalent to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer help.

Keep in mind, the cancellation insurance policies talked about above are supposed to present flexibility and help in varied conditions. In case you have any particular circumstances not coated right here, do not hesitate to succeed in out to Curology’s buyer help staff for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription briefly pauses your account, whereas cancellation completely terminates it. Think about the next earlier than making a call:

Deactivating: Your subscription can be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription can be terminated instantly, and you’ll not obtain any shipments or be charged. Any unused merchandise can be forfeited.

The best way to Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

The best way to Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Cancel Subscription.”
4. Observe the prompts to finish the cancellation course of.

Vital Concerns When Canceling

Earlier than canceling your subscription, pay attention to the next:

Cancellation Deadline	Refund Coverage
Should be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

In case you have any excellent prices, they are going to be processed inside 3-5 enterprise days of cancellation.

Concerns for Energetic Orders

1. Curology Shipments

In case you have lively Curology shipments, you will want to cancel these individually. You are able to do so by means of your account dashboard or by contacting buyer help.

2. Upcoming Expenses

In case you have an upcoming cost scheduled, it might be processed earlier than your cancellation takes impact. You may verify your account dashboard for the following billing date.

3. Refunds

Refunds should not usually issued for unused merchandise after cancellation. You might think about forwarding or donating any unopened merchandise.

4. Product Returns

Curology affords a 60-day money-back assure for unused merchandise. You may return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

For those who signed up for a free trial, you might have to cancel earlier than the tip of the trial interval to keep away from being charged for a full subscription.

6. Subscription Bins

For those who obtain Curology merchandise in a subscription field, you might have to cancel the subscription by means of the field supplier’s web site.

7. Recurring Funds

In case you have arrange recurring funds by means of a third-party service like PayPal, you will want to cancel these individually.

8. Contacting Buyer Help

In case you have any particular questions or issues about canceling your Curology subscription, it is suggested to contact buyer help immediately. They will present customized help and make sure the cancellation course of to your account.

Retaining Entry to Method Historical past

To retain entry to your components historical past after canceling Curology, you’ve got two choices:

Possibility 1: Obtain Your Information

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the high proper nook.
3. Choose “My Method Historical past” from the sidebar.
4. Click on on “Obtain Method Historical past” on the backside of the web page.

Possibility 2: Request a Copy

For those who’re unable to obtain your components historical past, you possibly can request a replica by:

Technique	Steps
E mail	Ship an e-mail to help@curology.com with the topic line “Request Method Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Help, 750 Battery Road, Suite 900, San Francisco, CA 94111

Your request can be processed inside 10 enterprise days. You will obtain an e-mail containing a hyperlink to obtain your components historical past. The hyperlink will expire after 30 days, so you should definitely obtain it promptly.

Observe that Curology might cost a small price for offering a bodily copy of your components historical past.

Various Cancellation Choices

For those who’re having hassle canceling your Curology subscription by means of the principle channels, you possibly can attempt these different choices:

1. E mail Curology Buyer Help

Draft an e-mail to help@curology.com requesting the cancellation of your subscription. Remember to embrace your full identify, e-mail tackle, and account data. Present a quick rationalization to your cancellation and connect supporting paperwork if relevant.

2. Contact Curology through Social Media

Attain out to Curology’s buyer help staff through their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering needed particulars and causes. A help consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Handle:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

The best way to Cancel Curology

For those who’re not utilizing Curology, you possibly can cancel your subscription at any time. Here is how:

Log in to your Curology account.
Click on on “My Account” within the high proper nook of the display screen.
Below “Subscription,” click on on “Cancel Subscription.”
Observe the prompts to substantiate your cancellation.

Your subscription can be canceled instantly, and you’ll not be charged for any future shipments.