5 Simple Steps to Cancel Your EOS Fitness Membership

5 Simple Steps to Cancel Your EOS Fitness Membership

EOS Health, the famend health chain, gives a wide selection of tailor-made exercise experiences, tailor-made to the various wants of its members. Nevertheless, life’s trajectory can generally necessitate a change in our health routines, prompting us to rethink our gymnasium memberships. If you end up in a scenario the place you might want to cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.

Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and circumstances outlined in your membership settlement. EOS Health sometimes requires members to supply a 30-day written discover previous to the specified cancellation date. This discover could be submitted by way of mail, fax, or in individual at your own home membership. The discover ought to clearly state your intention to cancel your membership, alongside along with your title, membership quantity, and the efficient date of cancellation.

As soon as your written discover has been acquired and processed by EOS Health, your membership will likely be terminated as of the desired date. You will need to word that any excellent dues or charges should be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your own home membership immediately and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, you might need to think about freezing your membership as an alternative of canceling it outright, permitting you to renew your health journey at a extra opportune time with out shedding your membership standing.

Understanding the Eos Health Membership Contract

Earlier than you cancel your Eos Health membership, it is essential to grasp the phrases and circumstances of your contract. Most contracts embrace vital particulars like:

1. Contract Size: Contracts sometimes have a specified period, corresponding to 12 or 24 months. Terminating your membership prematurely could lead to an early termination payment.

Month-to-month Dues: Month-to-month dues fluctuate primarily based on the membership plan and placement. Understanding the quantity you are obligated to pay every month is important.

Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a selected location.

Cost Methodology: Verifying the cost methodology used on your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.

Visitor Privileges: Some contracts embrace visitor privileges, which let you convey extra friends to the gymnasium. Understanding these privileges can affect your decision-making course of.

Private Coaching and Different Companies: When you’ve bought extra companies like private coaching or diet consultations, these could have separate cancellation insurance policies or charges.

Contacting Eos Health to Provoke Cancellation

Through Telephone

You possibly can immediately contact Eos Health’s buyer assist by cellphone to provoke the cancellation course of. Listed below are the steps to observe:

  1. Dial Eos Health’s customer support quantity: (888) 367-3673
  2. Clearly state your intention to cancel your membership.
  3. Present your related membership particulars, corresponding to your title, account quantity, or contact info.
  4. Comply with the directions supplied by the customer support consultant.

Through Electronic mail

Another choice for canceling your Eos Health membership is thru e mail. Here is how one can do it:

  1. Compose an e mail to Eos Health’s buyer assist group at: assist@eosfitness.com
  2. Within the topic line, clearly point out: “Membership Cancellation Request.”
  3. Within the physique of the e-mail, present your private info, together with your full title, membership quantity, and call particulars.
  4. State your request to cancel your membership and supply a motive (optionally available).
  5. Submit the e-mail and watch for a response from the client assist group.

In-Particular person

It’s also possible to go to your native Eos Health membership to cancel your membership in individual. Here is what to do:

  1. Go to the entrance desk and inform the employees that you simply need to cancel your membership.
  2. Fill out a membership cancellation type or present your particulars to the employees.
  3. Return any membership property, corresponding to key playing cards or gear, if relevant.
  4. Obtain affirmation of your cancellation and any crucial documentation.

Submitting a Written Cancellation Letter

To cancel your EOS Health membership formally, you have to submit a written cancellation letter to the gymnasium. This letter ought to embrace your full title, member quantity, gymnasium location, and the efficient date of your cancellation. You possibly can mail or fax this letter to the handle or quantity supplied beneath.

Cancellation Letter Format:

Your Identify

Your Tackle

Your Telephone Quantity

Your Electronic mail Tackle

Date

EOS Health

Tackle of the gymnasium

Attn: Membership Division

Expensive Membership Division,

I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].

Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the gymnasium.

Thanks on your time and help.

Sincerely,

[Your Name]

Submission Choices:

Methodology Tackle/Quantity
Mail [GYM ADDRESS]
Fax [FAX NUMBER]

Offering Discover of Cancellation

To cancel your Eos Health membership, you have to present written discover to the gymnasium. This discover could be submitted in individual, by mail, or by way of the Eos Health web site. When you select to submit your discover in individual, you’ll be able to go to any Eos Health location and converse with a employees member. When you select to submit your discover by mail, you’ll be able to ship it to the next handle:

Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606

When you select to submit your discover on-line, you’ll be able to observe these steps:

  1. Log in to your Eos Health account.
  2. Click on on the "My Membership" tab.
  3. Click on on the "Cancellation Request" hyperlink.
  4. Fill out the cancellation type and submit it.

Upon getting submitted your discover of cancellation, your membership will likely be canceled efficient the top of your present billing cycle. You’ll not be charged for any extra months of membership. You’ll have entry to the gymnasium till the top of your present billing cycle.

Necessary Notes

  • Your discover of cancellation should be acquired by Eos Health at the very least 30 days earlier than the top of your present billing cycle. In case your discover is acquired after this date, your membership won’t be canceled till the top of the next billing cycle.
  • You might be required to pay a cancellation payment when you cancel your membership earlier than the top of your contract time period. The cancellation payment is the same as one month’s membership dues.
  • When you’ve got any excellent balances in your account, you may be required to pay them earlier than your membership could be canceled.

Attending a Membership Counseling Session

When you want to cancel your Eos Health membership in individual, you’ll be able to schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will focus on the explanations on your cancellation and discover different choices to fulfill your health wants. The steps concerned on this course of embrace:

  1. Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
  2. Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
  3. Attend the Session: Arrive on the scheduled time and meet with the consultant.
  4. Talk about Cancellation Causes: Clearly state your causes for eager to cancel your membership.
  5. Discover Various Choices: The consultant could counsel different membership plans, class packages, or different choices which will higher fit your wants.
Professionals of Attending a Membership Counseling Session Cons of Attending a Membership Counseling Session
Private interplay and the chance to debate cancellation causes. Might require extra effort and time to schedule and attend the session.
Likelihood to discover different choices which will meet your wants. Might encounter gross sales pitches or stress to maintain your membership.

It is vital to notice that the provision of Membership Counseling Classes could fluctuate relying on the Eos Health location. Contact your native gymnasium to substantiate availability and schedule an appointment when you select this cancellation methodology.

Paying Any Excellent Charges

You will need to pay any excellent charges earlier than canceling your Eos Health membership. This consists of any unpaid dues, late charges, or different costs. Failure to pay these charges could lead to extra debt or injury to your credit score rating. You possibly can pay your excellent charges on-line, by cellphone, or in individual at your native Eos Health membership. The next desk outlines the cost choices accessible to you:

Cost Methodology Directions
On-line Log in to your Eos Health account and click on on the “Billing” tab. You possibly can then choose the cost methodology you want to use and submit your cost.
Telephone Name Eos Health customer support at (888) 367-3636 and supply your account info. A customer support consultant will be capable to course of your cost over the cellphone.
In Particular person Go to your native Eos Health membership and converse to a entrance desk employees member. They may be capable to course of your cost and give you a receipt.

Upon getting paid your excellent charges, you’ll be able to then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.

Returning Gear and Keycards

As soon as you’ve got canceled your EOS Health membership, you may must return any gear or keycards you might have in your possession. You are able to do this by following these steps:

Returning Gear

1. Clear and disinfect any gear you’ve got used.

2. Pack the gear securely within the authentic packaging, if potential.

3. Convey the gear to the entrance desk of your EOS Health location.

4. Hand the gear to a employees member and allow them to know that you simply’re returning it since you’ve canceled your membership.

Returning Keycards

1. Find your keycard.

2. Convey the keycard to the entrance desk of your EOS Health location.

3. Hand the keycard to a employees member and allow them to know that you simply’re returning it since you’ve canceled your membership.

Please word that EOS Health could cost you a payment if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:

Return Deadline Payment
Inside 30 days of cancellation No payment
After 30 days of cancellation $10

Confirming Cancellation

Upon getting submitted your cancellation request, EOS Health will ship you a affirmation e mail. This e mail will embrace your cancellation date and a cancellation quantity. Preserve this e mail on your data.

Receiving Proof of Cancellation

Methodology The way to Get Proof
Electronic mail You’ll obtain a affirmation e mail from EOS Health inside 24 hours of submitting your cancellation request.
Telephone Name EOS Health customer support at 1-866-313-8448. You can be requested to supply your account info and cancellation date.
In-Particular person Go to your native EOS Health membership and converse to a employees member. They may be capable to give you a written affirmation of your cancellation.

Further Info

You will need to word that EOS Health has a 30-day cancellation coverage. Which means that you have to submit your cancellation request at the very least 30 days earlier than your subsequent billing cycle so as to keep away from being charged one other month’s membership payment. When you cancel your membership after the 30-day deadline, you may be charged a prorated quantity for the remaining days of your membership.

EOS Health additionally affords a 14-day money-back assure for brand new members. If you’re not glad along with your membership, you’ll be able to cancel it inside 14 days of becoming a member of and obtain a full refund.

Canceling Eos Health Membership

Closing the Membership Account

To shut your Eos Health membership account, you’ll be able to observe these steps:

1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.

2. Click on on the “My Account” tab. As soon as you might be logged in, click on on the “My Account” tab.

3. Click on on the “Membership” tab. Underneath the “My Account” tab, click on on the “Membership” tab.

4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will notice a “Cancel Membership” button. Click on on this button.

5. Comply with the directions on the display. You can be requested to substantiate that you simply need to cancel your membership. Comply with the directions on the display to finish the cancellation course of.

6. Obtain a affirmation e mail. Upon getting accomplished the cancellation course of, you’ll obtain a affirmation e mail from Eos Health.

Further Notes

– When you’ve got a month-to-month membership, your membership will likely be canceled on the finish of your present billing cycle.

– When you’ve got an annual membership, you’ll obtain a refund for the remaining months of your membership.

– You’ll nonetheless have entry to your Eos Health account till the top of your present billing cycle.

– It’s also possible to cancel your Eos Health membership by visiting a neighborhood Eos Health membership.

– You have to present your membership ID and a photograph ID to cancel your membership in individual.

Cancellation Methodology Cancellation Deadline Refund
In-person Should present membership ID and picture ID Sure, prorated for remaining months
On-line Cancel earlier than the top of the billing cycle Sure, prorated for remaining months

Cancellation Insurance policies

Canceling your Eos Health membership follows an easy course of. Nevertheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or problems.

The cancellation course of could be initiated throughout the membership’s billing cycle. Nevertheless, you have to submit your cancellation request earlier than the subsequent billing date to forestall any additional costs.

Cancellation Charges

Eos Health costs a cancellation payment of $10. This payment applies to all membership cancellations, whatever the membership kind or the rationale for cancellation.

Moreover, there could also be excellent charges or costs in your account. For instance, you probably have used any private coaching companies or incurred late cost penalties, you’ll need to settle these costs earlier than your membership could be canceled.

10. In-Particular person Cancellation

Go to your own home membership and submit a written cancellation request to the entrance desk employees. Be certain that you present your full title, membership quantity, and signature on the cancellation type.

As soon as your request is processed, you’ll obtain a affirmation e mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation on your data.

Processing Time

Your membership cancellation will take impact on the date specified on the cancellation type. Nevertheless, it might take a couple of enterprise days for the cancellation to be absolutely processed.

Throughout this processing interval, you should still have entry to the Eos Health amenities. Nevertheless, it is essential to notice that you’ll not be charged any membership charges after the cancellation is efficient.

Reactivating Membership

When you determine to reactivate your Eos Health membership at a later date, you might accomplish that by contacting the customer support division or visiting your own home membership.

Reactivating your membership could contain paying a brand new enrollment payment and signing a brand new membership settlement. The precise phrases and circumstances for reactivating your membership will rely upon the present Eos Health insurance policies on the time of reactivation.

How To Cancel Eos Health Membership

When you’re trying to cancel your EOS Health membership, there are a couple of other ways to take action. You possibly can cancel on-line, by mail, or in individual at your native gymnasium. Listed below are a couple of pointers on how one can cancel your membership.

Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Comply with the directions on the display to finish the cancellation course of.

Cancel By Mail:
1. Write a letter to EOS Health and embrace your title, handle, cellphone quantity, and e mail handle.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next handle:

EOS Health
Attn: Membership Companies
3535 East Camelback Street
Phoenix, AZ 85016

Cancel In Particular person:
1. Go to your native EOS Health gymnasium and converse to a employees member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.

Folks Additionally Ask About How To Cancel Eos Health Membership

Can I freeze my EOS Health membership as an alternative of canceling it?

Sure, you’ll be able to freeze your EOS Health membership for as much as 6 months. There’s a $10 payment to freeze your membership, and you’ll need to supply a 30-day discover earlier than you need the freeze to take impact.

What’s the cancellation payment for EOS Health?

There is no such thing as a cancellation payment for EOS Health when you cancel inside the first 30 days of your membership. After 30 days, there’s a $50 cancellation payment.

How lengthy does it take to cancel an EOS Health membership?

It sometimes takes 30 days to cancel an EOS Health membership. Nevertheless, when you cancel on-line or by mail, the cancellation course of could take longer.